FAQ
Shipping & Delivery
How fast will my Pelvaris order arrive? We know you're ready to start hydrating in style! We offer three reliable shipping methods across the United States:
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Express Shipping (3-6 business days): $20.00 – For those last-minute gifts or urgent gear upgrades.
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Standard Shipping (7-14 business days): $10.00 – Our most balanced and popular delivery choice.
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Free Shipping (7-14 business days): $0.00 – Enjoy premium style with zero shipping cost on qualifying orders.
Can I track my order? Absolutely. As soon as your Pelvaris order is processed and shipped, you will receive an email with a tracking number so you can follow your package's journey directly to your door.
Product Care & Quality
Are Pelvaris products BPA-free? Yes! Your health is our priority. All Pelvaris drinkware is made from 100% BPA-free, food-grade stainless steel or glass, ensuring no metallic taste or harmful chemicals.
How should I clean my bottle? To preserve the premium finish and vacuum seal, we recommend hand washing with warm, soapy water. While many of our lids are top-rack dishwasher safe, hand washing the body will keep your Pelvaris looking brand new for years.
Do they fit in standard cup holders? Most of our signature bottles are designed to be "cup-holder friendly." Please check the "Dimensions" section on each product page to ensure a perfect fit for your vehicle or gym equipment.
Returns & Satisfaction
What is your return policy? We want you to love your Pelvaris! If you are not 100% satisfied, we accept returns on unused, unwashed items in their original packaging within 30 days of delivery.